Reference

Privacy Policy for Your India Account

10cricklive keeps your privacy terms in one place so you can see what we collect, why we collect it, and how you can ask for changes.

Data UseCookie ControlRequest AccessIndia
10cricklive Privacy Policy for Your India Account
REQUEST CHANNELS

Where to Send Privacy Requests

If you want to read, correct, or erase the data tied to your account, our support team handles privacy requests as a separate queue. Share the account email, the change you want, and the country you are accessing from, so we can check local-law limits before we act. We answer through the same channel you used, which keeps the request trail easy to trace.

Team online

Email Request

Send a written request if you want to read, correct, or delete the data tied to your account. We verify identity before any change, and we reply with the outcome on the same email thread.

Phone Line

Use the phone line when you need quick help matching an account email or mobile number. We still confirm ownership before discussing records, so your privacy stays protected during the call.

Chat Thread

Our chat path works for simple changes and status checks. Add the account name, country, and request type, and we will tell you what can be processed under local law.

SECURE RECORDS

Cookies, Security, and Retention

We keep privacy handling tied to clear steps: collect only what is needed for access, use cookies for session control and preference saving, and lock account changes behind verification.

Data We Collect

We collect only the details needed to create your account, confirm access, process requests, and stop misuse. That can include contact data, device signals, session logs, and payment references tied to UPI, Paytm, or PhonePe.

Cookie Use

Cookies help us keep you signed in, remember your settings, and recognise a returning device. You can clear them in your browser, but some pages may ask you to verify again after that.

Login Safety

We expect you to keep your password private and use your own device where possible. When we see unusual sign-in patterns, we may ask for extra checks before showing account records.

Record Retention

We keep records for as long as they are needed for account operation, fraud checks, disputes, tax duties, or legal duties. After that period, we delete or anonymise the material that no longer has a purpose.

Access Rights

Where local law allows, you can ask for a copy of your data, ask us to fix errors, or request deletion of details we are not required to keep. We confirm identity first.

Send a Change Request

Use the contact path shown here, mention the account email, and tell us what you want changed. If the request affects regulated records, we explain what we can adjust and what we must retain.

Common Questions on Data Use

These questions focus on the records tied to your account, the cookie settings you can control, and the contact steps we use for privacy requests. We keep the answers practical: what we hold, why we hold it, how long it stays, and what local law allows us to do in India. If the rule changes, the rule wins, and we adjust our handling accordingly.

We collect the contact details you provide, basic device and session signals, and the records needed to secure the account. If you use UPI, Paytm, or PhonePe, we keep the matching payment trail for checks and dispute handling.

Cookies help us keep you signed in, remember your settings, and recognise a returning device. They do not give us more access than the permissions in your browser, and you can clear them whenever you want.

Yes, where local law permits. Send a request through support, confirm the account details we ask for, and we will share the data we can release after checking identity and any retention duty that applies.

If an email, phone number, or payment reference is wrong, ask us to fix it. We will verify the request, update the record when allowed, and keep a log of the change for security and audit reasons.

We keep records for as long as they are needed for account operation, fraud checks, disputes, tax duties, or legal duties. After that period, we delete or anonymise the material that no longer has a purpose.

We only share data with service providers or authorities when it is needed to run the account, meet a legal duty, or protect the service from misuse. We do not sell account records.

Use the contact route in the support section and tell us what you want to read, correct, or delete. We may ask for verification before we respond, because privacy changes must stay tied to the right account.